MAKE YOUR MOVE TO RESURVA A BREEZE…

moving-to-resurva-intro

Sometimes we get questions from our clients asking us what’s the best way to move to Resurva?

Our answer is simple: Be consistent!

Whether your moving from walkins, a blackbook, or another booking system, being consistent and firm with your approach will make your transition to Resurva a breeze.

Scroll down for some tips on how to make your transition to Resurva easy breezy.

I would like to move to Resurva from…

WALK-INS

A BLACKBOOK

ANOTHER SYSTEM

MOVING TO RESURVA FROM WALK-INS

TOP TIPS FOR A SMOOTH TRANSITION

Pick a launch date… As of such a date, you’ll be moving to online bookings.
Put signage up around you shop advertising your Resurva booking URL.
On your launch date, make sure that all your walk-ins are entered into the day’s schedule so clients booking online can’t line jump.

Where you can link to your Resurva account:

	Your Website Add a BOOK ONLINE link or embed the Resurva widget into your website.
	Instagram Add a link to your Resurva instance on your Instagram profile page.
	Your Facebook page We’ll help you get a Facebook app set up so you can direct your clients from Facebook to book online.
	Other social account Add a link to your Resurva account to your Twitter, Linked In, Snapchat or Myspace profile.

What you can tell your clients:

	Walk-ins If a client walks in, enter him or her into a slot in your schedule page.
	Promotion Make a business cards, and social media posts telling your clients that they can save time by booking online. Here’s a couple of examples: Hawleywoods Barber Shop Belmont Barbershop
	Reminders At the end of each service, you can remind your clients that you’re now taking bookings online.
	Signage Some of our lucky clients get a handy “ALWAYS OPEN” sign. Maybe you’ll be the next one!
	Self Booking If you don’t have a tablet or laptop handy at your shop, just tell your clients they can call up your schedule on their mobile or any internet enabled device.

MOVING TO RESURVA FROM A BLACKBOOK

TOP TIPS FOR A SMOOTH TRANSITION

Pick a launch date… As of such a date, you’ll be moving to online bookings.
Once you’ve set up your Resurva account, start entering all called and emailed bookings into your account and transfer any existing appointments from your blackbook over to your Resurva schedule.
Put signage up around your shop advertising your Resurva booking URL
On your launch date, make sure that all your walkins are entered into the day’s schedule so online line jumping doesn’t happen.

Here’s where you can add links to your Resurva account:

	Your Website Add a BOOK ONLINE link or embed the Resurva widget into your website.
	Instagram Add a link to your Resurva instance on your Instagram profile page.
	Your Facebook page We’ll help you get a Facebook app set up so you can direct your clients from Facebook to book online.
	Other social account Add a link to your Resurva account to your Twitter, Linked In, Snapchat or Myspace profile.

What you should tell your clients:

	Walk-ins If a client walks in, enter him or her into a slot in your schedule page so that your online inventory is always representative of your location inventory (you don’t want to have clients who’ve walked in and are patiently waiting lined jumped by someone who books online last minute).
	Call-ins When customers call in to book, enter their booking and remind them that they can book online.
	Voicemail Be smart like the good folks @Garrison’s Barbershop and on your shop voicemail tell people that they can visit yourdomain.resurva.com to book online 24/7.
	Promotion Make a business or postcards telling your clients that they can save time by booking online. Shon Instagram Post Belmont Instagram Post

MOVING TO RESURVA FROM ANOTHER SYSTEM

TOP TIPS FOR A SMOOTH TRANSITION

Pick a launch date… As of such a date, you’ll be moving to Resurva from your existing booking system.
Once you’ve set up your Resurva account, start entering all call ins and emailed bookings into your account and transfer any existing appointments from your blackbook.
We’ll help import upcoming bookings from your existing account along with any existing customer accounts so long as the ability to export bookings and customers is available from your current booking system.
Once you go live with Resurva, make sure that all previously booked appointments have been transferred into the daily schedules.

Here’s where you can add links to your Resurva account:

	Your Website Add a BOOK ONLINE link or embed the Resurva widget into your website.
	Instagram Add a link to your Resurva instance on your Instagram profile page.
	Your Facebook page We’ll help you get a Facebook app set up so you can direct your clients from Facebook to book online.
	Other Social Accounts Add a link to your Resurva account to your Twitter, Linked In, or Snapchat profile.

What you should tell your clients:

	Client Awareness Let your clients know that you’ll be moving to a new booking system and going live on a certain date. They’ll be asked to set up a new account with Resurva but that’s the biggest job they’ll need to do. After that, clients will enjoy our easy to use booking interface to take care of their bookings.
	Call-ins When customers call in to book, enter their booking and remind them that they can book online through your new Resurva account.
	Shop Voicemail Be smart like the good folks @Garrison’s Barbershop and on your shop voicemail tell people that they can visit yourdomain.resurva.com to book online 24/7.
	Seamless Transition If we can’t export your clients’ booking and accounts, we’ll work with you to develop a custom plan to make your Resurva transitional success!

GOLD GLOVE TRANSITION SUPPORT

We recognize that moving from another booking system can be an overwhelming task. That’s why we’re here to help with our gold glove transition concierge service. It’s free to use, just email us at support@resurva.com and we’ll help you get the transition wheels in motion

MAKE YOUR MOVE TO RESURVA A BREEZE…

Sometimes we get questions from our clients asking us what’s the best way to move to Resurva?

Our answer is simple: Be consistent!

Whether your moving from walkins, a blackbook, or another booking system, being consistent and firm with your approach will make your transition to Resurva a breeze.

Scroll down for some tips on how to make your transition to Resurva easy breezy.

I would like to move to Resurva from…

MOVING TO RESURVA FROM WALK-INS

TOP TIPS FOR A SMOOTH TRANSITION

Pick a launch date… As of such a date, you’ll be moving to online bookings.

Put signage up around you shop advertising your Resurva booking URL.

On your launch date, make sure that all your walk-ins are entered into the day’s schedule so clients booking online can’t line jump.

Where you can link to your Resurva account:

Your Website

Add a BOOK ONLINE link or embed the Resurva widget into your website.

Instagram

Add a link to your Resurva instance on your Instagram profile page.

Your Facebook page

We’ll help you get a Facebook app set up so you can direct your clients from Facebook to book online.

Other social account

Add a link to your Resurva account to your Twitter, Linked In, Snapchat or Myspace profile.

What you can tell your clients:

Walk-ins

If a client walks in, enter him or her into a slot in your schedule page.

Promotion

Make a business cards, and social media posts telling your clients that they can save time by booking online. Here’s a couple of examples:

Hawleywoods Barber Shop

Belmont Barbershop

Reminders

At the end of each service, you can remind your clients that you’re now taking bookings online.

Signage

Some of our lucky clients get a handy “ALWAYS OPEN” sign. Maybe you’ll be the next one!

Self Booking

If you don’t have a tablet or laptop handy at your shop, just tell your clients they can call up your schedule on their mobile or any internet enabled device.

MOVING TO RESURVA FROM A BLACKBOOK

TOP TIPS FOR A SMOOTH TRANSITION

Pick a launch date… As of such a date, you’ll be moving to online bookings.

Once you’ve set up your Resurva account, start entering all called and emailed bookings into your account and transfer any existing appointments from your blackbook over to your Resurva schedule.

Put signage up around your shop advertising your Resurva booking URL

On your launch date, make sure that all your walkins are entered into the day’s schedule so online line jumping doesn’t happen.

Here’s where you can add links to your Resurva account:

Your Website

Add a BOOK ONLINE link or embed the Resurva widget into your website.

Instagram

Add a link to your Resurva instance on your Instagram profile page.

Your Facebook page

We’ll help you get a Facebook app set up so you can direct your clients from Facebook to book online.

Other social account

Add a link to your Resurva account to your Twitter, Linked In, Snapchat or Myspace profile.

What you should tell your clients:

Walk-ins

If a client walks in, enter him or her into a slot in your schedule page so that your online inventory is always representative of your location inventory (you don’t want to have clients who’ve walked in and are patiently waiting lined jumped by someone who books online last minute).

Call-ins

When customers call in to book, enter their booking and remind them that they can book online.

Voicemail

Be smart like the good folks @Garrison’s Barbershop and on your shop voicemail tell people that they can visit yourdomain.resurva.com to book online 24/7.

Promotion

Make a business or postcards telling your clients that they can save time by booking online.

Shon Instagram Post

Belmont Instagram Post

MOVING TO RESURVA FROM ANOTHER SYSTEM

TOP TIPS FOR A SMOOTH TRANSITION

Pick a launch date… As of such a date, you’ll be moving to Resurva from your existing booking system.

Once you’ve set up your Resurva account, start entering all call ins and emailed bookings into your account and transfer any existing appointments from your blackbook.

We’ll help import upcoming bookings from your existing account along with any existing customer accounts so long as the ability to export bookings and customers is available from your current booking system.

Once you go live with Resurva, make sure that all previously booked appointments have been transferred into the daily schedules.

Here’s where you can add links to your Resurva account:

Your Website

Add a BOOK ONLINE link or embed the Resurva widget into your website.

Instagram

Add a link to your Resurva instance on your Instagram profile page.

Your Facebook page

We’ll help you get a Facebook app set up so you can direct your clients from Facebook to book online.

Other Social Accounts

Add a link to your Resurva account to your Twitter, Linked In, or Snapchat profile.

What you should tell your clients:

Client Awareness

Call-ins

When customers call in to book, enter their booking and remind them that they can book online through your new Resurva account.

Shop Voicemail

Be smart like the good folks @Garrison’s Barbershop and on your shop voicemail tell people that they can visit yourdomain.resurva.com to book online 24/7.