You may have noticed a new button on the schedule page called View Cancellations
This new feature has three awesome parts to it.
1. It lets you see the time slots where customers have cancelled.
2. It gives you the names of the people who were previously booked.
AND
3. It also gives you the day/time the appointment was cancelled and who the appointment was cancelled by.
Here is how you can access this feature:
> Click on View Cancellations. You will then see a green box in the time slots of where cancellations have been made. There will also be a number in the green box that will tell you how many people have canceled in that spot.
> Click on the green box and a pop up window will appear with all the details of the past cancellations.
> To go back to viewing just the schedule page without the cancellations, click on the red Hide Cancellations.
If you would like more information on this feature, please do not hesitate to contact us at:
support@resurva.com
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“This is an all-too familiar scenario in Toronto: you wake up in the morning, look in the mirror, and realize your hair is slowly turning into a mullet (and not one of the fashionable mullets that the Europeans made “somewhat” cool). On your way home from work, you decide to pop into your favorite barbershop for some quick scissor work. Lo and behold, the place is packed, and you spend the next 45 minutes sitting in the waiting room.