You may have noticed a new button on the schedule page called View Cancellations

This new feature has three awesome parts to it.
1. It lets you see the time slots where customers have cancelled.
2. It gives you the names of the people who were previously booked.
AND
3. It also gives you the day/time the appointment was cancelled and who the appointment was cancelled by.

Here is how you can access this feature:
> Click on View Cancellations. You will then see a green box in the time slots of where cancellations have been made. There will also be a number in the green box that will tell you how many people have canceled in that spot.

> Click on the green box and a pop up window will appear with all the details of the past cancellations.

> To go back to viewing just the schedule page without the cancellations, click on the red Hide Cancellations.

If you would like more information on this feature, please do not hesitate to contact us at:
support@resurva.com
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